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What’s Your Experience? TTi Global Research Launches New Consumer Research Portal

October 19th 2016

We want to hear about your customer service experiences, good and bad. Our new consumer analysis programme will feed customer experience insights back to businesses.

As leading providers of global market research services, our principal purpose is to show organisations how to achieve excellent customer service through research and insight. Now, we want to hear about your customer service experiences.   

Commercial Director, Glyn, says: “Our research helps clients, ranging from new ventures to multinationals, understand how their customers feel about their service, including aspects such as the attitude and helpfulness of staff, to how easy it is for customers to get what they want. This knowledge enables organisations to hone their services to deliver the best customer experience, boosting customer satisfaction and their bottom-line performance.”

If you’d like to play a role in helping organisations understand what they are doing right, or what improvements they need to make  to keep attracting customers like you, please fill in our short online survey. It only takes a minute or two to complete.

All you need to do is tell us about your experience with a company. This can be anyone, from your utility company supplying your gas, electric, water or telephone to a high street retailer, an e-commerce website or the garage who sold you your car and/or handles its servicing.

Tell us about your customer service experience

All participant personal information is confidential and will not be publicised in any way without prior written permission.

Our Market Research Society membership can be verified by calling MRS National Freephone - 0500 39 69 99

TTi Global Research is a member of the Market Research Society Company Partner Scheme. See our other accreditations.

For further information about this or our market research solutions call us on 01753 214000 or email: research@tti-global.com