Voice of the customer story: This customer had an almost-perfect customer experience when ordering via ASOS’s mobile app. But what can the online fashion retailer do to improve satisfaction with delivery?
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Insights into Voice of the Customer Stories
January 22nd 2018
Here’s one customer’s feedback about their Smart Meter Installation experience with Scottish energy company, SSE
January 16th 2018
This driver had a great experience when taking their Hyundai in for a service at a main dealership.
January 16th 2018
Here's one Sainsbury's customer's real-life experience with varying degrees of customer service in two of its UK-wide stores.
