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Insights into News from our Clients

March 11th 2020

UK social housing is under pressure to achieve a variety of outcomes for its residents, from keeping rents affordable so tenants can sustain tenancy to improving the quality of its homes and core services.

Helping Northern Gas Networks Improve Customer-Impacting Services with Customer Research

January 24th 2018

This case study shows how one utilities provider used our customer research to tackle, not one but two, complex energy customer experience scenarios.

3 UK companies nailing employee engagement

April 18th 2017

(and 10 things you can learn from them)

TTI awarded Knightstone contract for housing market research

May 9th 2016

TTi Research is pleased to announce, as preferred bidders, we have contracted with Knightstone Housing on their two frameworks supporting customer research services.