Customer satisfaction research: Why utility companies need to lower customer effort to raise satisfaction, plus the best and worst UK utility providers named.
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Insights into Employee
July 9th 2018
May 23rd 2018
Our latest Employee Engagement and Satisfaction Benchmark data is here. Which UK sectors are the least engaged, and what are priorities for staff satisfaction?
April 28th 2018
How RDL Corporation Achieved their Strategic Growth Objectives with TTi Gap Analysis Research
March 23rd 2018
Latest employee satisfaction benchmarking data – from December 2017-January 2018 – highlights that employees across multiple industries crave empowerment and value flexibility and teamwork.
March 20th 2018
Download our white paper and find out how to use AR to engage customers and employees.
February 5th 2018
It's official: It's the people that make work fun. Findings from TTi Global’s UK Employee Benchmark Survey reveal the key driver of employee engagement is ‘working closely with your immediate team’.
January 29th 2018
Why does understanding buying behaviour and key drivers keep businesses ahead of competition?
June 28th 2017
We outline the actual cost of employee disengagement and how to revive engagement with a winning learning and development strategy.
June 2nd 2017
Is your company suffering a motivation meltdown? You’re not alone.
April 18th 2017
(and 10 things you can learn from them)