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Services for researchers

With over 25 years market research experience we provide a comprehensive blend of high quality research services to our clients and sector colleagues.

White-labelled research services to support your projects

If you need specialist market research support for a big project, talk to us about how we can help you to deliver an exceptional service to your client at a competitive price. Our team provide high quality market research services, timely turn arounds and a ‘can-do’ approach to challenging assignments.

Did you know that we have an in-house purpose-designed 14-station CATI (Computer Assisted Telephone Interviewing) unit running on the latest version of the Nebu data collection suite?

We offer interviews from one of the most professional and highly regarded business and consumer interviewing call centres in the UK.  Our researchers are skilled in all interviewing techniques, from a five minute telephone interview to 30 minute telephone in-depth interviews.  We operate technology centric facilities supported with Nebu data collection software and IQCS equivalent quality management process.

Our call centre supports:

  • All interviews are conducted confidentially
  • Managed through an IQCS equivalent process
  • We ensure high quality interviewer training and evaluation
  • All interviews digitaly recorded
  • Ongoing interview validations
  • Ensures an in-depth understanding of the customer
  • Interview profiles include consumer through to senior executives experience
  • Multi sector interviewing experience
  • Productivity managed through agreed indicators
  • Secure interview storage environment
  • Daily updates of progress against data use and completed interviews
  • Competitive pricing structure

Our team bring experience of every data collection methodology to meet any market research challenge: business or consumer, UK or international, qualitative or quantitative, telephone or online.

We view our client relationships as partnerships, to support all stages of projects undertaken, applying our quality audited project management services.

Our research services include:

  • Telephone interviewing
  • Online data collection
  • Email data collection
  • Postal data collection
  • Data processing and tabulated outputs
  • Advanced analytics
  • On and offline reporting solutions
  • Database management solutions