You are here

Online research surveys

We apply market leading technology in the provision of online research, offering closed and open link surveys, applying encrypted HTML technology to ensure secure access and a professional business image.

Data collection via email and web

Our experience includes running small one-off surveys measuring satisfaction/engagement to global online surveys in relevant languages.

Our in-house scriptwriting and programming team have experience in setting up complex customer and employee online surveys with logic routing applied through database management.

Using leading edge technology we can track responses and support communication, encouraging high levels of survey participation.

Some considerations when choosing different online surveys are:

  • Open link surveys cannot be tracked to an individual recipient and are completely anonymous, however links can be accessed and surveys completed, several times. This is an effective solution for setting up hubs and desktops for staff without an email account to participate in research
  • Closed link surveys allow respondents to have single access and multiple completion sessions, when the survey has been completed and submitted the link is no longer accessible
  • Closed link surveys are attributable directly to the respondent and can be used to track response levels amongst large multi-group surveys, ensuring effective response levels

We process approximately 15,000 on line interviews each month.