You are here

COVID-19: We’re open and want to hear your research questions!

April 14th 2020

We wanted to take a moment to ask how you are? And on a scale of one to ten?

Ok, that’s maybe a step too far but if anything this crisis has taught us it’s the importance of asking questions; about each other, our well-being and what we can do to help. Businesses from all sectors are pro-actively asking the question and doing what they can. Firms are making sweeping changes to their business models to help tackle Coronavirus, whether it’s perfume manufacturers switching to produce medical-grade disinfectant or small companies offering pertinent business advice online. It’s a huge global lesson in business adaptation and continuity.  

We wanted to let you know a bit about what we’re doing and how we can help.

Firstly, we’re open for business, and the majority of our research activities are happening as usual. We understand the importance of delivering research insights to our clients and are committed to making sure relevant feedback is accessible through this period. As well as helping map customers’, employees’ and stakeholders’ response to change, it shows what tactics (previously used or freshly adopted) are working and where change is needed, helping hone and strengthen operations long-term.    

Here's what’s happening at TTi Global Research:

  • We’re up and operational – our skilled interviewing team are conducting all types of B2C and B2B telephone interviews, including regulatory research interviews to drive customer engagement.

  • Our client-facing teams are working remotely and contactable via telephone and video calls during office hours.

  • In line with latest MRS guidance we’re pausing face-to-face interviewing. However, we have a comprehensive range of innovative remote research tools, including in-depth telephone and video interviews and online groups and bulletin boards – we will find a flexible solution to suit you until face-to-face can resume.

  • We have access to a national research panel with approximately 200,000 survey-ready respondents.

How are you doing?

We’ve been conducting quality research and analysis programmes for over three decades for companies of all sizes, from start-ups to seasoned international brands. We’re keen to use this expertise to answer your research questions and concerns. What are your thoughts on doing research currently? Have you put projects on ice or are you continuing to engage with customers and employees? We’d love to hear from you below.