Find out how TTi Global developed the Radian STAR Survey Programme for a continuous picture of levels of tenant satisfaction and to inform current service performance, and support improvement.
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Our market research case studies
Find out how market research programmes have provided actionable insights for companies like yours that help them drive change and perform better.
A case study of TTi Global's Dealer Relationship Survey (DRS), a unique research program covering 41 markets and currently used by 15 of the world's top automotive brands. Share research costs, gather more data, personalise your survey, and access real-time results via the online portal.
We designed, implemented and managed a three-stage Customer Gap Analysis programme to identify customers’ needs and expectations, and the specific actions RDL needed to take to create the ideal customer service.
Recognising that customers want a timely and helpful response in such situations, the network wanted to identify how they could improve service delivery through meeting customer expectations.
Our award-winning bespoke AR training solution to support the Global Retailer Launch Training for the new Jaguar F-PACE.