How TTi Global's Customer Viewpoint Performance Management Tool (CVPMT) enabled Ford’s European retailer network – comprising some 5,700 dealers - to access and engage in the customer satisfaction
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Our market research case studies
Find out how market research programmes have provided actionable insights for companies like yours that help them drive change and perform better.
Renault UK appointed TTi Global to analyse and enhance the OEM-dealer relationship, while also identifying areas of improvement to craft a better end-to-end customer experience.
TTi Research’s YVOS (Your Voice Opinion Survey) in action for leading multinational project development and construction group.
How Tenant Satisfaction research from TTi Global helped Radian understand the impact of its complaints management process and identify service improvement actions.
Find out how TTi Global developed the Radian STAR Survey Programme for a continuous picture of levels of tenant satisfaction and to inform current service performance, and support improvement.
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