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Our market research case studies

Find out how market research programmes have provided actionable insights for companies like yours that help them drive change and perform better.

Automotive Market Research Solutions - DRS

A case study of TTi Global's Dealer Relationship Survey (DRS), a unique research program covering 41 markets and currently used by 15 of the world's top automotive brands. Share research costs, gather more data, personalise your survey, and access real-time results via the online portal.

Customer Satisfaction Gap Analysis Programme for RDL Corporation Ltd

We designed, implemented and managed a three-stage Customer Gap Analysis programme to identify customers’ needs and expectations, and the specific actions RDL needed to take to create the ideal customer service.

Case Study: Customer Satisfaction Research for Northern Gas Networks

Recognising that customers want a timely and helpful response in such situations, the network wanted to identify how they could improve service delivery through meeting customer expectations.

Jaguar Land Rover Choose AR Training App for Global Launch of the Jaguar F-PACE

Our award-winning bespoke AR training solution to support the Global Retailer Launch Training for the new Jaguar F-PACE.

Customer Experience Programme

Helping a national recruitment provider measure and evaluate the performance of their customer experience, leading to improved sales opportunities, customer retention and market share.