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Insights in customer, employee and stakeholder engagement from TTi Global Research

The latest from TTi Global

November 15th 2018

Why Employee Engagement is the new Employee Satisfaction in 2018

Employee Satisfaction – tracking it, improving it, monitoring it – has been a strategic priority for companies over the years, but it’s time to switch focus

October 29th 2018

Telecoms customer satisfaction Bulletin report

Download a printable one-pager on the key Customer Satisfaction insights for the Telecoms Sector from TTi Global's 12-Month Benchmarking Survey

October 20th 2018

Utilities customer satisfaction Bulletin report

Download a printable one-pager on the key Customer Satisfaction insights for the Utilities Sector from TTi Global's 12-Month Benchmarking Survey

October 15th 2018

DIY Customer Research: How to make it work and knowing when to outsource

We explain how to make DIY mobile and online surveys work for you, and when to recognise that you may need to draft in a professional market research agency

October 12th 2018

12-Month Customer Satisfaction Benchmarking Survey - Download the Report.

Our first 12-month benchmarking survey, offering unique insights into customer satisfaction across a range of sectors, is now out.

October 11th 2018

An ‘in a nutshell’ guide to the state of customer satisfaction and loyalty in the Utilities sector in 2018, using data collected during TTi Global’s 12-month benchmarking survey for 2017/18

An ‘in a nutshell’ guide to the state of customer satisfaction and loyalty in 2018, using data collected during TTi Global’s 12-month benchmarking survey for 2017/18