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Insights in customer, employee and stakeholder engagement from TTi Global Research

The latest from TTi Global

March 26th 2020

CX Influence Report

How does the way your customer view your organisation impact growth, market leadership, advocacy and make your business stand out from competitors? Customer experience should be second to none.

March 25th 2020

Challenges of delivering employee experience

As part of our research work in helping employee experience personnel identify and understand employees’ needs, we get clear insight into the internal and external challenges they face.

March 11th 2020

UK social housing is under pressure to achieve a variety of outcomes for its residents, from keeping rents affordable so tenants can sustain tenancy to improving the quality of its homes and core services.

March 6th 2020

Customer Satisfaction in Financial Services

Free 20-page report plus actionable strategies for banks and insurance providers to create a great customer experience.

February 10th 2020

Blog: Overcome the 4 challenges of delivering a great CX

Delivering a great Customer Experience (CX) is top of every forward-thinking company’s agenda. Quite simply, delivering excellent customer service pays.

November 18th 2019

The role of market research in uncertain times

How effective market research can help your business survive Brexit uncertainty.