In the latest bulletin from our ongoing Employee Benchmarking Survey, Manufacturing sector employees revealed low levels of engagement and satisfaction, as well as shifting priorities.
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Insights in customer, employee and stakeholder engagement from TTi Global Research
The latest from TTi Global
September 4th 2019
August 19th 2019
Our latest Customer Satisfaction Benchmark Report captures a full 24 months of data and Customer Experience insights, and you can download it for free.
July 9th 2019
It shines a spotlight on customer problems, makes strategic decision-making easier and provides a framework for improving customer satisfaction and sales.
June 11th 2019
While traditional customer experience survey templates are effective for getting a snapshot of service at a certain point in time, bringing about a step-change in company culture needs a progressiv
May 22nd 2019
And why it’s cheaper to spend more on customer retention.
May 9th 2019
If you don’t know what your customers’ expectations are, how can you meet them and manage them, let alone exceed them in a rapidly changing market?
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