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Insights in customer, employee and stakeholder engagement from TTi Global Research

The latest from TTi Global

July 9th 2018

Best and Worst Utilities Companies - customer satisfaction, employee engagement and customer effort scores

Customer satisfaction research: Why utility companies need to lower customer effort to raise satisfaction, plus the best and worst UK utility providers named.

July 5th 2018

If you’re using multiple channels to engage and support your customers, then you need actionable, deep-dive customer insights to deliver the seamless experience they’re looking for.

If you’re using multiple channels to engage and support your customers, then you need actionable, deep-dive customer insights to deliver the seamless experience they’re looking for.

May 23rd 2018

Our latest Employee Engagement and Satisfaction Benchmark data is here. Which UK sectors are the least engaged, and what are priorities for staff satisfaction?

Our latest Employee Engagement and Satisfaction Benchmark data is here. Which UK sectors are the least engaged, and what are priorities for staff satisfaction?

April 28th 2018

How to Inform Your Business Strategy with Gap Analysis

How RDL Corporation Achieved their Strategic Growth Objectives with TTi Gap Analysis Research

April 28th 2018

Customers Name the UK's Best and Worst Financial Services Providers

TTi Global's latest customer satisfaction survey uncovers the companies at the top and bottom of the list, as well as the interactions which delighted, or infuriated, customers the most.

April 27th 2018

RFP-template-customer-research

Our fully-customisable Customer Research RFP Template has been designed to result in better quality responses for a more successful research project that meets your specific company objectives. Download it for free.