We've highlighted three customer service stories that have hit the headlines and what your company can do to become a Customer Service #FailFree zone.
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Insights in customer, employee and stakeholder engagement from TTi Global Research
The latest from TTi Global
June 20th 2017
June 6th 2017
Super-fast turnaround? Knowledgeable staff? Considerate after-sales service? We all know the ingredients for winning customer service but where do you focus resources to make the best of every customer interaction?
June 2nd 2017
Is your company suffering a motivation meltdown? You’re not alone.
May 16th 2017
Are you making any of these common customer experience mistakes?
May 9th 2017
A loyal customer for life is the ultimate in business goals, but how do you get there?
April 18th 2017
(and 10 things you can learn from them)
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