Experts in customer, employee and stakeholder research

We support businesses across all sectors to improve results and create competitive advantage. By developing and delivering insightful research, we help you understand your customers, stakeholders, channel partners and employees better.

Our core business research solutions include:

Customer and Consumer Research Employee Research Internal Customer and Supplier Research Stakeholder Research

Dealer and Channel Partner ResearchServices for researchers

Our experienced team of researchers bring actionable insights to your business.

  • Measuring customer satisfaction, expectation, loyalty, relationships, net promoter and identifying value drivers
  • Measuring employee engagement, satisfaction and expectation
  • Creating process links between employee research and customer satisfaction
  • Identifying stakeholder requirements, measuring stakeholder perceptions and analysing improvement actions
  • Measuring dealer and Channel partner satisfaction with services and Head Office relationships

Working with you to gain valuable insights

TTi Global Research has significant experience of designing, delivering and reporting effective market research solutions. Our vision is to be the research agency of choice and work in a symbiotic relationship with all our clients.

Why Choose us?

As well as our open, flexible and personal approach, our credibility and competency are amongst the reasons organisations make us their first choice.

 We listen

       An attentive flexible service that listens and works with you to achieve your goals

  We understand how to get results

        More than 25 years of working with national and international brands in a variety of sectors

   We build strong lasting relationships

        Our teams work hard to build trust and collaboration, to develop sustainable insights

Sector Insights

Featured article

In today’s digitally connected world, DIY online research surveys satisfy our appetite for instant gratification – quick to assimilate, quick to issue and quick to respond.

TTi Research Fast Facts

Did you know…

  • TTi Research delivers one of the largest International syndicated Automotive Dealer surveys across 17 automotive brands in 40 markets and 33 languages.

  • TTi Research delivers all of the regulated customer research for the Gas Distribution Networks in the UK. We distribute over 100,000 postal questionnaires annually.

  • TTi Research provides one of the most advanced online reporting solutions available in the market today, demonstrating real time survey results in visually inspiring formats. Enabling real time changes to services and in front of competition.

  • TTi Research is a UK based business. We help small, medium and larger blue chip organisations with their research needs.

Contact us today to discover how we can help you understand more about your customers, employees and stakeholders.